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Terms and Conditions

The following Terms and Conditions apply to the use of this web site as well as all transactions conducted through the site.

Legal Notice:  All notices from chairpartsonline.com to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to chairpartsonline.com shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at: 

4674 Clay Ave SW, Suite C
Grand Rapids, MI 49548

Delivery shall be deemed to have been made by You to chairpartsonline.com five (5) days after the date sent.

Copyright Notice:  All content appearing on this Web site is the property of: 

chairpartsonline.com
4674 Clay Ave SW, Suite C
Grand Rapids, MI 49548

Copyright © 2016 chairpartsonline.com. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2016 chairpartsonline.com. All rights reserved.

Trademarks:  All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by chairpartsonline.com. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of chairpartsonline.com or any third party, except as expressly granted herein.

Terms of Use:  This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice.chairpartsonline.com and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if chairpartsonline.com believes that customer conduct violates applicable law or is harmful to the interests of chairpartsonline.com and its subsidiaries.

Privacy Policy:  Chairpartsonline.com appreciates your business and respects your privacy. Our use of personal information that you may submit to us through this web site is governed by this Privacy Policy.  

We do not track or store any cookies and we do not store credit card information from orders placed through our website.  We do not sell any information to any third party and we do not record or track IP addresses.  We do store information from your order but only so that we may reference it to assist with any issues and to improve better customer service to you.  If you would like to update or remove any information we have stored, please contact us at customerservice@chairpartsonline.com.

Changes may be made to this policy from time to time.  In the event that changes are made, they will be posted here.  Viewing this section of our website will provide the most current privacy policy which is in effect.  You are agreeing to this privacy policy and any changes made to it by using this website.
If you have any questions, comments or concerns about our privacy policy or about customer relations, please write to us at privacy@chairpartsonline.com.

Shipping & Delivery:  Chairpartsonline.com will make every effort to ship your order as quickly as possible. Shipments are normally made within one business day of being placed.  While we make every effort to maintain a large amount of inventory, sometimes orders must be back-ordered.  In the event only a part of your order is back-ordered, we may ship your order out in installments.  If this is necessary, we will make every effort to ship the remaining items as quickly as possible.   

Chairpartsonline.com ships to locations within the United States and some U.S. territories.  Additionally,chairpartsonline.com ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this web site pass to you when the merchandise is delivered to the shipping carrier.

International:  Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details. Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. chairpartsonline.com is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Sales Tax: chairpartsonline.com charges sales tax for merchandise ordered on this web site with a ship to destination within the State of Michigan based on the current applicable state sales tax rate in effect.

Warranty:  Seller, and, in some cases, Seller’s supplier, warrants goods to be free from defects in material and workmanship for one year after date of shipment.  Other than stated in the previous sentence, Seller disclaims, and does not make any, additional representations or warranties of any kind with respect to the goods.  Seller will not be held liable for any claims or statements of, but not limited to suitability for use, compatibility for use, and performance of goods made by their respective manufacturers.  Seller makes no warranty of merchantability or fitness for any particular purpose or damage caused by improper use, lack of lubrication, improper assembly, abuse, alteration, or damage caused by accident, neglect, or negligence.  Buyer is solely responsible for determining the proper application and use of the goods.  Seller will not be held liable for any allowance for, freight or transportation charges, removal or installation costs, outside labor involved, or any liability for direct, indirect, or consequential damages or delay.

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site.chairpartsonline.com makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. chairpartsonline.com SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL chairpartsonline.com BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Returns: Returns are accepted within 30 days of original shipment but require prior approval.  Please call or email us to obtain return approval before shipping any goods back to us.  We will gladly refund the full purchase price for any approved returns that are received, in salesable (new) condition, within 30 days of original shipment.  Original shipping charges are not refundable.  Costs for return shipping are the responsibility of the customer.  If we have made a mistake and shipped incorrect quantities or products to you, please contact us immediately to let us know so that we resolve the error as quickly as possible.  In the event that return shipping is required due to an error we have made, we will pay for return shipping costs and make the appropriate arrangements.

You may purchase merchandise from this website by using any one of the payment options listed. Chairpartsonline.com reserves the right to change its payment procedures at any time without prior notice to you.

Inspection:  Buyer shall inspect goods immediately.  Any and all claims for alleged defects in goods are waived unless Seller is notified in writing of the claim within thirty days of receipt of shipment delivery.  No claim shall be made if made after the goods have been altered or used.  Buyer shall provide Seller prompt and reasonable opportunity to inspect all goods to which any claim is made and to cure any non-conformance.  No goods shall be returned to Seller without Seller’s written consent, return goods authorization, and return shipping instructions.  Risk of loss of non-conforming goods remains with the Buyer until proper return to Seller as described herein.

Contact: Customer service is available as defined on the Contact Us page of this Web site.

Void Where Prohibited:  Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions.chairpartsonline.com and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited. 

Applicable Governing Law:  In the event of litigation, both parties agree that this contract shall be considered to have been constructed in the State of Michigan and shall be governed and interpreted by Michigan Law.  Either party may bring any action that arises out of or relates to this contract only in a court of competent jurisdiction in Kent County Michigan.  The United Nations Convention on Contracts for the International Sale of Goods does not apply to this contract.

Statute of Limitations:  Any claim or action against Seller as to the goods or services delivered or performed hereunder must be brought within one year after such claim or action accrues.

Indemnification:  To the maximum extent allowed by law, Buyer shall defend and indemnify Seller and its employees and agents against all costs, expenses, liabilities, losses, and claims incurred by Seller as a result of (1) Buyer’s negligence, use, ownership, maintenance, transfer, modification, transportation or disposal of the goods, (2) Buyers violation or alleged violation of any federal, state, county, or local law, rule, ordinance, or regulation.

Severability:  If any provision of these Terms of Sale is held by a court of law and jurisdiction to be contrary to law or public policy, the remaining provisions of these Terms of Sale remain in full force and effect.

Miscellaneous:  These Terms and Conditions constitute the entire agreement between you and chairpartsonline.com with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and chairpartsonline.com with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by chairpartsonline.com. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.