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1. Very helpful customer support

   Posted by Debra on 19th Apr 2021

   I bought this part to replace a failed had cylinder on a 19-year-old chair. My first problem was trying to get the old part off. I tried what their online videos showed, but nothing seemed to work, so I contacted them. Pete assured me that the old cylinder was capable of separating from the tilt mechanism and the base, so I followed his suggestions and with a lot of persistence finally got the old one off. The new one has been in place for a week now and works fine. It has saved my mother's favorite chair. Nice people to work with.

2. Saved my chair!

   Posted by Peter on 1st Mar 2021

   I really like my desk chair and didn’t want to lose it, because the lift cylinder was failing. It was easy to find and install the right replacement cylinder using the resources on the chairpartsonline site. The old cylinder was jammed into the base and seat pretty well and required significant effort to remove. A trick that really helped - and that I wish I had tried much earlier- was to spray some penetrating oil where the cylinder was jammed into the base and chair (and needed to be separated). Penetrating oil is different than WD-40 and other lubricants and can be picked up anywhere those are typically purchased. After beating on the parts for way too long, trying to break them free, I tried the penetrating oil and it got them to separate pretty easily. I hope this tip helps others!
   

3. Works and Fits

   Posted by Joe Randolph on 9th Jan 2021

   Does what it's supposed to do. No complaints. No issues

4. It's All About Customer Service

   Posted by David Lee on 18th Oct 2020

   I didn't know exactly what I needed for my older leather desk chair. I took it apart knowing nothing about desk chairs and while doing so inadvertently disassembled the lift cylinder.
   When I called Chair Parts Online to explain my situation, I wasn't even sure how to describe the parts I assumed were bad, but the gentleman with which I spoke knew exactly what I'd done, what I needed and carefully explained it complete with options based on price and my height.
   I ordered a new lift cylinder which was delivered quickly, and now I'm in my home office all back to normal.
   Anybody can sell parts, but it's great customer service that respects you enough to carefully explain what you need based on sketchy descriptions. I'm grateful for your help and I'll return when I need something else. Chairpartsonline.com is the best.

5. Worked well, easy to install

   Posted by Charles on 5th Oct 2020

   Was easy to install and company helped me to identify the correct cylinder.

6. New gas lift keeps fat ass elevated!

   Posted by Gary P Cowart Jr on 20th Sep 2020

   The new heavy duty gas lift was fairly easy to install and once installed it works as expected. With keeping my 270 lbs at the correct height and does not leak down while sitting in it.

7. A Close Substitute, A Fair Price, An Excellent Quality

   Posted by David on 21st Jun 2020

   I bought this lift cylinder to replace the broken one on my daughter's S-Racer gaming chair. This one did not go up as far as the original, but it didn't need to (my daughter is quite tall). The quality of the part, the installation instructions, and the videos on the website made getting this installed straightforward after extracting the old cylinder from the chair base. (That was not easy, but I got it done.)
   
   The worksmanship on the part was first rate, and it has served us well now for longer than the original part did. The kid's happy, I'm happy, we're all happy. Life is good. I'll definitely be back if I need more chair parts.

8. Exactly what I was looking for!

   Posted by Neil on 15th May 2020

   After weeks of window shopping online for a new chair, I saw a video of just how basic home office chairs are. I looked around and found chairpartsonline and saw all the positive reviews and decided to take a chance. It was well worth it! The part took a little longer to arrive, but it wasn't the fault of the retailer. The tracker showed they sent it out in a couple days, but I suspect because of the coronavirus, the shipping took an extra week to arrive. I dropped the part right into the wheel base and attached the chair and just like that it made my 15-year old chair work like new. I opted for the heavy duty, because it was an inch or so taller than my old one, which I always felt didn't rise high enough. I highly recommend them and will check here first the next time I need chair parts!
   

9. Awesome

   Posted by Terry Sadler on 4th May 2020

   This is truly a heavy duty cylinder , it doesn't give an inch.

10. Perfect to building a chair

    Posted by Tom Glennon on 14th Apr 2020

    With the stay-at-home orders my old office chair needed a face lift, this cylinder is perfect, a few extra dollars knowing that the cylinder will support a heavy chair and a heavy guy in the seat. So far so good.

Showing reviews 1-10 of 26 | Next