Showing reviews 1-10 of 32 | Next

1. Just what I needed

   Posted by Mason on 16th May 2022

   This Gas Lift Cylinder is exactly as described. It works perfectly and the shipping was prompt. I have only had it a week, I am very happy with it

2. Don't throw the chair away!

   Posted by Unknown on 3rd Mar 2022

   The original gas cylinder failed. Replacing it was easy and far less expensive than replacing the chair. A big hammer and pipe wrench is all that is needed to get the old one out. No tools needed to install the new one. Two people to wrestle the chair helps.

3. He knew what I needed!

   Posted by Joe. N on 26th Feb 2022

   I tore my office chair apart thinking I was smart enough to buy and replace the cylinder. Come to find out I took out too many parts oops. I sent pics at night the next morning I had a response with a very kind explanation where I may have gone wrong, including pics of the right why to measure and a recommendation of which of their parts would work. Bought the part, was shipped next day, received via the Postal Serice free of charge! Product is definitely great quality and I'm happy I didn't buy of Amazon. I've installed it and now gliding around in my new not new chair!

4. Lift

   Posted by Unknown on 17th Feb 2022

   Super easy to install and use. Chose the perfect height for my sewing table.

5. Right part, quick ship

   Posted by RICHARD on 24th Jan 2022

   Exact fit, 5 days no issues, chairpartsonline shipped quickly.
   Videos never showed just how hard disassembly would be.

6. Works Great!

   Posted by Bill Harwell on 8th Nov 2021

   I needed a new lift cylinder for quite some time but I didn't think it would be so easy. The tilt mechanism failed on my chair so I used the videos on your site to help me replace both. Thanks again.

7. Very helpful customer support

   Posted by Debra on 19th Apr 2021

   I bought this part to replace a failed had cylinder on a 19-year-old chair. My first problem was trying to get the old part off. I tried what their online videos showed, but nothing seemed to work, so I contacted them. Pete assured me that the old cylinder was capable of separating from the tilt mechanism and the base, so I followed his suggestions and with a lot of persistence finally got the old one off. The new one has been in place for a week now and works fine. It has saved my mother's favorite chair. Nice people to work with.

8. Saved my chair!

   Posted by Peter on 1st Mar 2021

   I really like my desk chair and didn’t want to lose it, because the lift cylinder was failing. It was easy to find and install the right replacement cylinder using the resources on the chairpartsonline site. The old cylinder was jammed into the base and seat pretty well and required significant effort to remove. A trick that really helped - and that I wish I had tried much earlier- was to spray some penetrating oil where the cylinder was jammed into the base and chair (and needed to be separated). Penetrating oil is different than WD-40 and other lubricants and can be picked up anywhere those are typically purchased. After beating on the parts for way too long, trying to break them free, I tried the penetrating oil and it got them to separate pretty easily. I hope this tip helps others!
   

9. Works and Fits

   Posted by Joe Randolph on 9th Jan 2021

   Does what it's supposed to do. No complaints. No issues

10. It's All About Customer Service

    Posted by David Lee on 18th Oct 2020

    I didn't know exactly what I needed for my older leather desk chair. I took it apart knowing nothing about desk chairs and while doing so inadvertently disassembled the lift cylinder.
    When I called Chair Parts Online to explain my situation, I wasn't even sure how to describe the parts I assumed were bad, but the gentleman with which I spoke knew exactly what I'd done, what I needed and carefully explained it complete with options based on price and my height.
    I ordered a new lift cylinder which was delivered quickly, and now I'm in my home office all back to normal.
    Anybody can sell parts, but it's great customer service that respects you enough to carefully explain what you need based on sketchy descriptions. I'm grateful for your help and I'll return when I need something else. Chairpartsonline.com is the best.

Showing reviews 1-10 of 32 | Next