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Pretty Quick, Pretty Cheap and It Works
Posted by Tom Newton on 3rd Dec 2019
I snagged five or six Steelcase chairs at work when new ones were ordered. I brought them home one or two at a time. I cleaned them up, my wife reupholstered them, and they became our dining room chairs. That was 25 years ago and they worked fine until a year or two ago when the gas cylinders that allow the chair seats to go up and down began to conk out. You'd sit down in one of the chairs and it would be fine, comfortable as ever; other times, without warning, yikes!, the seat would descend to it's lowest point. I Googled office chair parts, found chairpartsonline, found the part I needed, and ordered it on line. I was really surprised that it wasn't much more expensive. Maybe that's why I ordered it so quickly...I was afraid the price would go up. The cylinder arrived in our mailbox three days later and I installed it that evening. I've had some experience messing with the chairs over the years, but anyone can handle the installation. (I only had trouble with the retaining clip, but I think that's just my problem with retaining clips. Ping! Where'd that thing go this time??!! ) It's a good product at a good price and I would, and have, ordered more.
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Quick and easy
Posted by Unknown on 27th Nov 2019
Generally easy to install. Retaining ring did offer a bit of a challenge. Delivery was fast. Chair works great now.
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Works as it should
Posted by Unknown on 16th May 2019
The cylinder works as it is supposed to, my only complaint is that the clip that holds the cylinder in the chair was bent and took me about 20 minutes to get it off so I could install in the chair. Fortunately I had my old clip to install with the new cylinder.
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Works Great
Posted by Unknown on 14th Apr 2019
Arrived within 2 business days. It was easy to install with YouTube video. Works Great.
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Fits and working great
Posted by Angus on 30th Mar 2019
It fit correctly and has been working well for the last 5 months. The only tricky part of installation is keeping the cylinder centered as you tap in the star washer with a pipe or tube. Suggest using a washer or fender washer for that (although I did not have one handy).
After installation, the piston did not extend as quickly as the old one, but after a few days/uses the stiffness worked out and it extended readily.
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Great fit
Posted by Unknown on 27th Mar 2019
Strong spring, works like a new chair again.
Quick and reasonable shipping, even to Canada.
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Total satisfaction!
Posted by Unknown on 1st Dec 2018
The part was an exact match, perfect fitment. The price was right, shipping was free and received rapidly, and the order was filled equally rapidly. What more could you want, perfect service! Thank you!
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That was easy!
Posted by Jon on 12th Nov 2018
My 1978 Steelcase cylinder was finally running out of gas.
A quick chat with ChairsOnline support, checkout, and 2 days later I'm riding high again!
Replacement was very easy. Flip the chair, pop the click, wheels off, pull the retaining ring, pull the cylinder; Reverse and done. [ A youtube video gave me confidence that I had it right.]
Thanks again for a great experience.
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This was impressive!
Posted by Mike on 23rd Sep 2018
This gas lift cylinder I ordered from chairpartsonline was an exact replacement for the one in my Steelcase Criterion chair. It was definitely easy to install with a couple of common tools.
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Easy Criterion Gas Cylinder Replacement
Posted by Unknown on 12th Jun 2018
This part was easy to replace with a little patience.