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As advertised
Posted by Greg B on 25th Oct 2021
It seems that most things I purchase online do not meet the "as advertised" criteria ... something is not right or some other problem.
I ordered this from chairpartsonline after a failed attempt via Amazon for an advertised product that was nowhere near what was advertised - completely different size.
This product met the specs, arrived sooner than expected, was easy to install ... so what else can you ask for?
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What was needed
Posted by Dale E Wilson on 1st Oct 2021
First... Pete was a GREAT help on what I needed to repair my office chair.
Turns out that I needed a bearing set as we for the cylinder as well as the new tilt mechanism. Both worked and the chair is like new once again
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Fit my office depot chair like a charm
Posted by Thomas Burzynski on 11th Sep 2021
I put in a request for a spare part with squaretrade (bought from office depot) for the tilting bit for my chair. They, for whatever reason, don't have access to the spare parts for their own products and offered me a full refund.
After a bit of searching around, I found this site and this part WITH SPECIFICATIONS! Cool, a few measurements later and I found this to be an exact for for my chair with a bonus being that it has a few more degrees of tilt over the stock mechanism. 3 days later, the bit went from Michigan to North Carolina and I'm sitting upon it now.
For the record, the brand was "Realspace" and the model was "Keera" if anyone runs into the same problem as myself.
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Excellence In Parts and Advice
Posted by Lee F Hager on 1st Sep 2021
To be clear what sets this company apart is not only its full line of repair parts but Management that cares and looks forward to providing solutions and advice and not just to sell you something....Simply, Well Done
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Exact replacement!
Posted by Christine on 16th Aug 2021
The product description was spot on and it works great. The videos for how to remove the old part were especially helpful.
The price plus shipping was great too!
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Perfect
Posted by Steve Massey on 6th May 2021
We needed a replacement tilt mechanism for an expensive desk chair. I found chair parts online and ordered it on a Friday. It was shipped on Monday and delivered on Wednesday afternoon. Super fast. Thank you for the terrific service!
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Great item
Posted by Brad on 17th Apr 2021
This chair part saved me from replacing the entire chair. Works well and I highly recommend it.
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Excellent Customer Service
Posted by Chris on 21st Nov 2020
I was able to repair a chair my son broke with better parts so it should last a very long time. Leslie responded almost immediately to every question I had and was so helpful. The parts I needed arrived very quickly. Highly recommended. :)
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Almost perfect
Posted by Jeff on 22nd Aug 2020
I needed to make an adjustment to my piston before I could install it into the part. My hydraulics piston had a ring around one end to hold it on to the previous chair. After I removed that it fit perfectly and in now in service as a home office chair.
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Exceptional Customer Service
Posted by Larry on 4th Jul 2020
Very pleased with my purchases, exceptional customer service and support. I was able to purchase the parts I required to repair my chairs. Most importantly, I received support - what I needed, how to remove the existing parts and how to install the replacement parts.